This three-minute
read gives you a few ideas to consider when choosing your removal firm in Kent.

Getting the right
people to help you move home is so important. This means your estate agent,
your conveyancer, and the people that will do the physical heavy lifting.
Choosing the right removal firm will make a big difference, not only on moving day
itself, but before, and after, your move.

Reviews and recommendations

A good place to start looking
for a removal firm you can trust in kent is to ask people you know.
This could be friends, family, or your property move team, like your estate
agent and conveyancer.

After you’ve been
signposted to a few companies, it’s time to do some research for yourself.
People move home infrequently so it’s always a good idea to check for recent
reviews.

If property
professionals have themselves used a particular company when moving home, it’s
normally a pretty good sign that they’re the best.

Do your research

You’ve looked at the
reviews on the company website, social media pages, and an independent review
site, like Google Reviews or Trustpilot. There’s a few bad ones but mostly
positive. Should you just leave it at that and book with them? Of course, you
could but there are a few more recommended steps to take.

·
Ask the
company for some previous customers’ contact details. You can then have a
real-life conversation with someone to explore the service they received. If
the company decline, that’s a red flag.

·
Ask the
company what their insurance policy is. Ask them to send you a copy. This is
standard practice so if they have any objections, you know this is another red
flag.

Check the Ts &
Cs

It’s easy for someone
to ping you a quote: “That’ll be £5,000 for your move”. What should also be
attached are their terms & conditions. It’s important that you get these to
look through and that you actually read them.

The British
Association of Removers have a set that are good. Even better companies will
adapt them to their own requirements.

Extra suggestions

When it comes to
arranging a moving date, exchanges and completions can be a moveable feast. One
removal firm we spoke to described it as ‘like juggling jelly’. Find out how
good the removal firm is at communicating. What methods will they use? Email,
phone, text, social media? You need to know that they will keep lines of
communication open throughout, what can be, a tense time.

Sometimes, you can
judge a book by its cover. It helps if the firm has a clear, concise website
and if the staff and offices are presented tidily. Check their vehicles are
clean and in good condition.

Bonus tip

Did you know? Many
insurers will be able to extend your existing contents cover. This means that
when the movers are in your home, you’ll have extra cover. It’s always worth
taking a ‘belt and braces’ approach.

If you need any recommendations,
don’t hesitate to get in touch with us on 01634 304326.